Service Management Manager at Huawei Technologies

The job roles include:

  • Management of the service desk team (call centre or help desk team) to provision of hands-on technical support on all IT related issues (hardware, software and network related) to end users across the organisation.
  • Assist in the definition of service desk (call centre or help desk)strategies, plans, policies, projects and service levels.
  • Develop (call centre or help desk) policies, processes and procedures that ensure incident management and control and define how IT related issues are identified, received, documented and corrected.
  • Keep abreast of global and local best practice as it relates to the unit’s activities.
  • Continuously review the unit/team’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.

Desired Skills and Experience:

  • Desired Skills and Experience
  • First degree or equivalent in a relevant discipline.
  • Postgraduate/professional qualification in a related field will be an added advantage.
  • At least 4 years call centre or help desk work experience, with at least three (3) years in call centre or help desk management role.
  • Bank working background is advantage.

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Developer Relations Ecosystem Program Manager, Sub-Saharan Africa at Google

As a Program Manager, you will coordinate, manage scalable developer outreach and support programs, including the Google Developer Groups program, across the Sub-Saharan Africa region. This could include responsibility for Google events, as well as having responsibility for content. Additionally, you will manage local regional (West and Central Africa) relationships with regional developers and start-up communities, including technology hubs, incubators and accelerators. You will meet with local region developers and companies, promoting Google technologies and programs to them. You will also track both the top apps and top developers from your assigned region and look at how Google can better spotlight both them and their apps.

Responsibilities:

  • Ensure that developers, startups and partners in the local region are successful through building applications and businesses on Google’s platforms.
  • Coordinate and execute both online and offline outreach in the local region. This could include responsibility for community-driven events like Google Developer Groups events, as well as having responsibility for local content, regional blogs and social networking channels.
  • Identify and engage key top developers in the region to become Google Developer Experts and connect local GDEs with internal and other external experts/communities.
  • Ensure that the GDG program is active and sustainable across Sub-Saharan Africa. Track performance of GDG chapters and manage growth of the GDG program.
  • Map and understand the local region’s developer and startup ecosystem.

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Technical Manager at PERI

PERI is internationally one of the largest manufacturer and supplier of formwork and scaffolding systems. With more than 7,000 employees worldwide in 60 subsidiaries and 110 warehouse locations, we serve construction sites in 95 countries. PERI participates in exciting projects all around the globe – such as the expansion of the Panama Canal.

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Regional Lead/Regional Operation Manager at Huawei Technologies 

  • Oversee the country maintenance and support in line with customer’s overall business strategy.
  • Assist PD, SDM and IT Infra Manager, in communicating the division’s strategic direction and objectives to all staff. Translate the strategy into specific deliverables for the unit.
  • Assist in the definition of customer’s IT strategy, plans, policies, projects and service levels.
  • Keep abreast of global and local best practice as it relates to the unit’s activities.
  • Continuously review the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
  • Identify required resources, personnel, funding to achieve the unit/function’s strategy.

Desired Skills and Experience:

  • First degree or equivalent in a relevant discipline.
  • Should have field operation and management skills
  • Minimum of (4) years relevant work experience.
  • Bank working background is advantage
  • Have the ATM, Facility, IT, POS, supplier management experience is advantage.

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Head of Laboratory at WWB Recruitment

The successful candidate will be able to demonstrate a track record in wheat testing and evaluation, dough-science and the role of enzymes in flour/wheat sectors. You should be an expert in the flour/wheat testing sector and associated equipment and techniques. This is a senior role and as such the client will offer a generous salary & benefits package to attract the best.

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Executive Director, Independent Power Producer, Abuja via WRS

This is your opportunity as an experienced Nigerian executive with international experience within the independent power generation sector to join this world class Nigerian power company.

This reputable firm specialises prides itself in adopting industry leading green technology. They are currently running several mid to large scale operations with more than 1000mw in capacity with further planned capacity for the future. They currently employ 100’s of skilled professionals within the Nigerian market and pride themselves in their ethical and technical expertise.

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Head Sales Operations & Strategy at Concept Group Nigeria 

  • Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. As needed,
  • Coordinates planning activities with other functions and stakeholders within the firm.
  • Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
  • Works to ensure all sales organization objectives are assigned in a timely fashion.
  • Proactively identifies opportunities for sales process improvement.

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General Manager – Marketing And Strategy at Swift Networks

The successful candidate will be responsible for the generation and development of new business, sales ideas/opportunities. She/he will lead a team of marketing personnel to create new opportunities and is expected to think outside the box, grow our business and ensure the company’s preference and market leadership.

Minimum qualification and Experience:

A good first degree in Marketing, Business Administration or Social Sciences with a minimum of 2nd class honours, Upper Division, from a reputable university. A minimum of 7 years business development experience, four of which must have been spent in a similar position with a reputable company in the telecommunication industry.

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Training Manager at Concept Group Nigeria 

  • Prepare training budget for each department of the organization
  • Conduct orientation sessions
  • Create brochures and training materials
  • Develop multimedia visual aids and presentations
  • Create testing and evaluation processes.
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement
  • Analyse training needs to develop new training programs or modify and improve existing programs.

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Business Development Manager at Emerson Process Management

We are seeking a dynamic and driven Business Development Manager, with strong knowledge of the local market in Nigeria and Ghana to be responsible for the growth (bookings and sales volume) of our Rosemount business in Nigeria & Ghana. You will be responsible for developing existing and new relationships with key stakeholders, some of who are in remote locations, and have a strong desire to grow the existing order book to exceed your targets. You will have excellent written and verbal communication skills, take immense pride in your work and most importantly, deliver on your commitments in an ethical manner.

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Social Media Specialist at Concept Group Nigeria

We are looking for someone that is experienced in working with multiple social media sites. Must be well-organized, a strong communicator, A rock-star that bleeds social media marketing. We are growing rapidly and need someone that can equally meet the speed.

Candidate will oversee Social Media campaigns which include but are not limited to: research, campaign & content creation, execution, monitoring and reporting. Knowledge of some SEO best practices is also helpful but not a requirement (we can teach) as it is correlated to items we do in the social marketing and SEO space.

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